1. Information Collection and Consent
Linden Health collects personal information, specifically phone numbers and names, only when voluntarily submitted through our online lead forms or website contact forms. By selecting “Yes, I agree” on our forms (as shown in our Patient Contact & Consent Notice), you provide explicit consent to be contacted via WhatsApp, SMS, or phone.
2. Use of Information for SMS Communication
We use the information provided to:
- Respond to your inquiries about stem cell treatments.
- Provide detailed information regarding our medical services.
- Schedule and confirm consultations.
- Follow up on patient requests.
3. Mobile Privacy Statement (Twilio/A2P Requirement)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Opt-Out Instructions
If you wish to stop receiving SMS messages from Linden Health, you can opt-out at any time by:
- Replying STOP to any text message we send you.
- Contacting us directly via our website to request removal from our messaging list. Once you send the “STOP” message, we will send a final confirmation SMS to verify you have been unsubscribed.
5. Message and Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services.
